Author: Slava Imeshev
We are starting a series on managing up. In this episode we talk about how not to communicate work issues to your boss. We define what complaining is and why complaining is ineffective. We provide a checklist that our listeners can use to see if their upward communications are in the complaining territory.
In this episode, Adam and Slava discuss the new normal of the remote workplace. We discuss the challenges in working remote, key benefits to being remote, and provide guidance for managers to effectively manage remote teams and maximize healthy productivity.
We offer an approach to escalating work issues that brings results without destroying relationships. We share what the escalations are, the impact of escalating unskillfully, and how to escalate professionally and effectively. In the end we provide a checklist that our listeners can use to escalate work issues effectively.
It’s that time of year again for managers and directs to start planning goals and executing on them for the new year. In this episode, we will discuss the challenges with goal setting and provide guidance for making the goal setting process more effective.
We share the effective way for taking time off. In the end we offer a check list that consists of
- Designate a substitute
- Prepare your substitute
- Set up the Out of The Office response in your email client
- Have a sync up meeting with your direct report after you come back
We share what staff meetings are, why they are important for keeping your team accountable for their deliverables and how they help you to stay on top of everything the team is doing. We provide guidance on how frequently you should run them and how to make them effective. In the end we provide a checklist that our listeners can use to start running effective staff meetings.
Our guest speaker, Anand Safi, shares how transitioning a career from an engineer to an engineering manager is not a promotion. Also, Anand shares a checklist on what to do first 90 days as a new engineering manager.
We share blameless Root Cause Analysis, or RCA, as one of the most powerful tools available to engineering managers that help to eliminate production incidents and resolve quality challenges. We go over what an RCAs is, the benefits, the process of doing RCAs using "5 Whys" technique, and the best practices. In the end, we provide a checklist to help engineering managers to implement the RCA effectively.