We offer an approach to escalating work issues that brings results without destroying relationships. We share what the escalations are, the impact of escalating unskillfully, and how to escalate professionally and effectively. In the end we provide a checklist that our listeners can use to escalate work issues effectively.
It’s that time of year again for managers and directs to start planning goals and executing on them for the new year. In this episode, we will discuss the challenges with goal setting and provide guidance for making the goal setting process more effective.
We share the effective way for taking time off. In the end we offer a check list that consists of
- Designate a substitute
- Prepare your substitute
- Set up the Out of The Office response in your email client
- Have a sync up meeting with your direct report after you come back
We share what staff meetings are, why they are important for keeping your team accountable for their deliverables and how they help you to stay on top of everything the team is doing. We provide guidance on how frequently you should run them and how to make them effective. In the end we provide a checklist that our listeners can use to start running effective staff meetings.
Wrapping up the ‘becoming a manger series’ with guidance and steps on what new engineering managers can do once their training completes and they are now officially a manager. Guidance includes: managing introductions and the first couple of weeks; planning your first 30-60-90 days; setting up foundational meetings like 1-on-1s; building key lateral relationships; creating space for the team to get to know you and your plan.
Our guest speaker, Anand Safi, shares how transitioning a career from an engineer to an engineering manager is not a promotion. Also, Anand shares a checklist on what to do first 90 days as a new engineering manager.
We share blameless Root Cause Analysis, or RCA, as one of the most powerful tools available to engineering managers that help to eliminate production incidents and resolve quality challenges. We go over what an RCAs is, the benefits, the process of doing RCAs using "5 Whys" technique, and the best practices. In the end, we provide a checklist to help engineering managers to implement the RCA effectively.